Overview
Welcome to the Manfeild. Here are our promises and expectations at a glance, followed by our complete Terms and Conditions. The below promises are an overview only and you need to read the full terms carefully before using this Site. By using this Site, you signify that you have read and agreed to our terms and conditions including our Terms of Use, Privacy Policy and our Cancellation Policy (“the Terms”). If there is any inconsistency between this overview and the Terms, the Terms shall prevail:
Manfeild will not pass your details on to anyone without your permission. Check out our privacy policy for full details.
You give us permission to pass on your details to third parties where it is required in order to complete our obligations to you or where required by law. For example, if you book for a course that has unit standards, NCEA credits or driver licensing outcomes, your details will be passed to the relevant qualification’s agency.
You can cancel your connection to the Site or unsubscribe from emails at any time following the opt-out link.
Manfeild has a duty of care to ensure that all reasonable steps are taken to ensure the health and safety of any person involved in any Manfeild activity.
You must be 16 years or older to book tickets using this Site.
If you use the Site for any purpose, including making a booking, you agree to the Terms.
You agree that if you cancel a booking within two working days of your event you will not be eligible for a refund. Check out our cancellation policy below for full details.
You agree to bring the necessary identification to any event or course, and you acknowledge that if you fail to bring the correct identification you will not receive a refund. Details about what identification is required can be found here.
Terms of Use
The Site is an online service provided by Manfeild Park Trust, also known as “Manfeild” (also referred to as “us” and “our”). It is accessed through the website www.manfeild.co.nz, also known as "the Site". Please read these Terms carefully. By using the Site, including booking and buying a ticket on the Site, you are a "Site User" (also referred to as “you” and “your”) and agree to these Terms. Site Users include people who are booking course or event tickets, view the Site or use it in any way. If you choose not to be bound by the Terms, you must not use this Site.
Bookings made on this Site are sold by and subject to the following terms and conditions as well as any other conditions presented at the time of booking and shown on the ticket or invoice. Tickets are sold subject to the following terms and conditions:
You must check course, event time, date and location before booking and deem it as accurate. Should you need to make changes to your booking, please refer to our cancellation policy for more information.
You must comply with any special terms and conditions listed by the Course or Event Organiser during the booking process. If you do not meet these criteria or comply with these terms and conditions, the ticket holder may not be admitted to the course or event and your ticket will not be refundable.
For those courses or events that require identification documents i.e. Drivers Licence, Birth Certificate etc. you will not be able to complete the course or event or receive a refund if you do not bring the necessary identification documentation.
Your sale is not complete until the course or event takes place. If the course or event is cancelled for any reason by Manfeild then a refund of your funds will be available. Please read our cancellation policy for more information.
Any and all details, including personal, shown on your Course or Event Registration Form can and will be passed onto the Course or Event Organiser, official or team member, who may or may not be an Employee of Manfeild. No personal details will be provided to any party, except the person who made the booking, the person whose details were entered, the agency responsible for any qualification you are seeking, the organisation that has funded the course or any other third party where disclosure of your information is required by law. No credit card details will be passed to any third party.
For those courses or events that require you to operate a vehicle under instruction by a driving instructor, any traffic infringements or fines incurred by you are your responsibility.
You must be mentally and physically fit to undertake your role during the course or event, drugs and alcohol are strictly prohibited. Specifically:
You will not take any prescription medicine or form of drug known to inhibit your ability to operate a motor vehicle safely
You will not consume alcohol within 12 hours before operating a motor vehicle
You agree to notify Manfeild of any physical injury or condition that may inhibit your ability to operate a motor vehicle safely
You agree to notify Manfeild if these conditions change at any time during the course or event.
Manfeild has a duty of care to ensure that all reasonable steps are taken to ensure the health and safety of any person involved in any Manfeild activity. This includes when you are engaged in a Manfeild course or event at any delivery location.
Manfeild including all staff employed, contracted to, or people volunteering for, will ensure that the provisions of the Health and Safety at Work Act 2015 are fully complied with.
By agreeing to attend a Manfeild course or event you are required comply with all instructions regarding Manfeild health and safety requirements.
If you are found to be breaching Manfeild health and safety requirements you may be removed from the course or event, and any further participation in the course or event is at the discretion of Manfeild.
Manfeild is committed to child protection and its responsibilities under the Vulnerable Children Act 2014. The Manfeild Child Protection Policy applies to all staff employed, contracted to, or people volunteering with, the Manfeild.
A copy of our Health and Safety Commitment, Safe Driving Policy or Child Protection Policy can be provided on request to www.manfeild.co.nz
Manfeild has strict policies to protect you and its users. If you use the Site to book tickets or to assist in any way with running a course or event for, or in association with this site, you are agreeing to comply with these policies. You may not use this site to book for or run course or events that are not directly associated with Manfeild. Please read the policies below carefully before you use this Site:
Manfeild may, at its sole discretion, terminate this agreement or restrict your access to the Site without advance notice or liability, for any reason, including your failure to comply with the Terms. If your account is terminated, you must stop using the Site. In the event of termination for non-compliance with the Terms, all rights granted to you will terminate and you will still be liable for any fees and charges that you have committed to during your use of the Site, including but not limited to booking fees.
Manfeild uses reasonable commercial efforts to keep the Site available 24/7. Exceptions are scheduled maintenance, unscheduled maintenance and system outages. Manfeild cannot promise that the Site will always be available and assume no liability or responsibility for any interruption or its consequences. Book early to avoid being disappointed.
The information on the Site is provided in good faith and Manfeild takes all reasonable care to keep the information on the site accurate. Manfeild assumes no liability or responsibility for any errors or omissions. You are responsible for evaluating the accuracy, completeness and usefulness of all content available through the Site or from a linked Site. You should not assume any booking on this Site is complete until you receive a confirmation email from Manfeild, and have made any payment that might be owing for the tickets; however, Manfeild reserve the right to remedy any incorrect information provided including a mistake in the fee charged to you and you agree to pay any difference in fee caused by an error.
If you are the cardholder and you dispute any charge on your credit or debit card related to any course or event booked through this Site, you agree to notify Manfeild within 24 hours of the scheduled course or event start time. You agree that Manfeild will have authority fully equal to that of their suppliers in collecting amounts owed for bookings made through this Site from your bank/credit card company or through courts/collection agencies.
When you pay by credit card via this site you are passed to an e-commerce gateway provider. You will see the provider name before you enter your credit card details. The provider is Windcave. You will enter your credit card details within the secure environment provided by the e-commerce gateway provider. When the provider makes these available, Manfeild may store your cardholder name and a masked version of your card number. At no time do Manfeild store or have access to your complete card number or other card details. All providers are compliant with the Payment Card Industry Data Security Standard (PCI DSS). All communication between this site and the payment gateway is encrypted by 128-bit Secure Sockets Layer (SSL) technology.
If you default on any of the Terms:
Manfeild may suspend or terminate these Terms;
Any amount owing to us by you will immediately become due and payable notwithstanding that the due date has not arisen; and/or
Manfeild shall not be liable for any loss or damage that results from the exercise, attempted exercise or non-exercise by Manfeild of its rights under these Terms or conferred by law.
The information contained within this Site including graphics and logos are the copyright of Manfeild. All programming scripts are copyright of Booking Rooster Ltd who developed the booking section of The Site. All trademarks on this Site are primarily the intellectual property of Manfeild. Any other trademarks on this Site are trademarks of their respective owner. Nothing contained on this Site should be construed as granting any license or right of use of any trademark or copyright displayed on the Site without the express written consent of Manfeild, or the third-party owner of Intellectual Property.
Manfeild provides links to other sites. When you click on these links you are leaving our Site and entering another site that may not be under the control of Manfeild. Manfeild is not responsible for the contents of any linked site. Clicking links to other sites is entirely at your own risk. You should read the terms and conditions of these sites before using these sites. You may create links from your own website to this Site through a plain text link or through Manfeild’s branded link, if you:
represent Manfeild fairly and accurately in alignment with Manfeild brand guidelines,
acknowledge all copyright and only use a plain text link or the branded link provided,
discontinue the link if requested by Manfeild,
do not imply in any way that Manfeild is endorsing your products, services, organisation or anything affiliated with you,
Manfeild reserves the right to require you to remove links to the Site at its sole discretion.
Manfeild makes no warranty of any kind regarding this Site and/or any materials provided on this Site, all of which are on an "as is" and "as available" basis. Manfeild does not warrant the accuracy, completeness, currency or reliability of any of the content of the data found on this Site and expressly disclaim all warranties and conditions of any kind.
Manfeild will not be held liable for the following events or their consequences:
any technical difficulties, malfunction, failure or delay (including, but not limited to the use of or inability to use any component of this Site for booking reservations or ticketing),
the performance or non-performance by Manfeild or any third-party providers or distributors, even if such party has been advised of the possibility of damages to such parties or any other party; and/or
failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record.
Manfeild may at their sole discretion terminate or restrict your access to any component of this Site, at any time without liability.
You shall defend and indemnify Manfeild and any third party providers and distributors and their officers, directors, employees and agents from and against any claim, cause of action or demand, including without limitation reasonable legal and accounting fees, brought by or on your behalf in excess of the liability described herein in any action filed or commenced by any third party against Manfeild as a result of:
your breach of these Terms or
the policies made part of these Terms by reference
your violation of any law or the rights of a third party
your use of our Site.
If any of our terms are held to be unenforceable, it is agreed that the remainder of the Terms will remain in full force and effect. This agreement is governed by the laws of New Zealand, and you irrevocably submit to the exclusive jurisdiction of the courts of New Zealand.
All complaints must be made by emailing us at www.manfeild.co.nz. Your acknowledgement may take up to two working days. If that acknowledgement is not received, please call Manfeild on 06 323 7444. Complaints are only considered by Manfeild once they have been acknowledged. Manfeild can’t be held responsible for failure in communication delivery. If you do not receive an acknowledgement email, please call 06 323 7444.
Manfeild’s privacy policy is incorporated into these terms of sale and apply to sales through this Site. Users of the Site should also read the Terms before using this Site. Manfeild values our privacy and understands that you value yours. If you use the Site, you are bound by this privacy policy. In order to reflect the fact that our business is growing constantly, Manfeild reserves the right to change this policy at any time.
Your "My Courses" page is private. No one else can see the invitations you have received or bookings you have made – unless you tell them, give them your Site password or click to share the event. The organiser of an event can see the contact details you choose to share with them when you book, update your profile or add contacts.
Manfeild will not share the information collected with any third parties, except as required to administer the specific course or event you have registered for. For example, if you book for a course that has unit standards, NCEA credits or driver licensing outcomes, your details will be passed to the relevant qualification’s agency i.e. NZQA, NZTA, ACC etc. You can choose which details you share at the time you register and amend them at any time on your "My Profile" and “My Contacts” pages. Everyone Manfeild has contact with or collaborates with in running course or events agrees to keep that information private, but Manfeild cannot guarantee they will comply. The information may be hosted with a service provider. Transactional and promotional emails are sent through a third-party email system. This supplier can only see email address but no other details. Our agreements with the hosting provider and the third-party email service protects the information submitted from any unauthorised use.
When you register for a course or event, show interest in a course or event, complete a form or participate in any contest or promotion on the Site you provide information to Manfeild. Manfeild may from time to time offer service bulletins, special offers and other promotions. Manfeild may also use the data to check your identity if you are having difficulties with any of our Site services and to retrieve information e.g. such as your driver’s licence or NSI number, if necessary.
If you book for others and provide data about them, the data provided will be used for the purposes of the course or event you book for. If you provide contact details for them, they may receive reminders and other communication related specifically to this booking. They will not receive other communication from Manfeild unless they have specifically signed up for it themselves. From time to time Manfeild may aggregate booker and ticket-holder information, analyse trends, preferences, and demographics. Manfeild may use the aggregated information for other purposes with your prior permission.
"Cookies" are small pieces of information stored by your browser on your computer's hard drive. Cookies do not contain personally identifying information. They do provide details of your IP address, the computer platform that you use (e.g. Mac or Windows), the browser that you use (e.g. Google Chrome, Internet Explorer, Safari) and what domain you are accessing our Site from. With this information Manfeild can do the following:
Track traffic patterns to our Site
Ensure that the most relevant content is being shown
Allow you to enter certain Site services without having to log in each time you visit
Most web browsers are set up to accept cookies; you can usually change your browser settings to refuse cookies. You will still be able to visit our Sites with cookies disabled.
You will always have the option to opt into certain services and to opt out of those services at any stage. This means you may change your mind at any stage about participating in any of our member services.
The Privacy Act 1993 gives you the right to access and correct this information. You can do so at any time on your "My profile" page. You can also see your course or event attendance history on your "My Courses" page. If you have booked events but not signed up to the Site, you will not see these pages. You can sign up at any time or to query or access any personal information we hold, contact us.
If you have any questions about this privacy statement, the practices of this Site, or your dealings Manfeild or people running course or events on its behalf, you can contact us at 06 323 7444 or www.manfeild.co.nz. Manfeild takes privacy responsibilities very seriously. Manfeild adhere to the provisions of the Privacy Act 1993. You can find out more about how this protects your personal information by visiting the website of the Privacy Commission.
Manfeild’s cancellation policy is incorporated into these terms of sale and apply to sales through this Site. Users of the Site should also read the Terms before using this Site. In order to reflect the fact that our business is growing constantly, Manfeild reserves the right to change this policy at any time.
If you are unable to attend a course or event, the following applies:
If cancellation is given with more than two working days’ notice before the course or event date, the ticket buyer will be offered an alternative course or event date. If no acceptable alternative dates are available to the ticket buyer, then a refund will be given. This refund will be less any booking fees and/or credit card payment processing fee (3.00%), if applicable
If cancellation is given with two working days or less notice before the course or event date, no refund will be provided.
No refund will be provided for non-appearance or non-completion of the course or event. In this instance, should the ticket buyer transfer to an alternative course or event date a $25.00 administration fee applies.
If you arrive to your course or event and are not mentally and physically fit to undertake your role during the course or event, Manfeild reserves the right to cancel your booking. In this instance, no refund will be provided, and rebooking may be done on a case by case basis.
Should Manfeild cancel a course or event, the following applies:
The ticket buyer will be offered an alternative course or event date with no transfer administration fee. If no acceptable dates are available to the ticket buyer, a full refund will be provided.
Any expenses other than course fees, incurred by National Driver Training Centre, will only be refunded if National Driver Training Centre is able to gain a refund on these expenses.
A refund of NZTA application and/or testing fees, will not be provided in the instance that a ticket buyer does not provide correct identification documents or fails NZTA license testing.
All refunds are made at the discretion of Manfeild.
If you buy a ticket and you feel that you might have a legal right to receive a refund from the ticket seller you must immediately notify Manfeild by emailing www.manfeild.co.nz with booking reference number and relevant details. For more information please refer to the complaints process within the Terms of Use.
If you have any questions about this cancellation policy, the practices of this Site, or your dealings with Manfeild, you can contact us at 06 323 7444 or www.manfeild.co.nz.